Free Shipping on ALL Orders $100+ in the CONUS
Shipping, Exchanges and Returns
When Will I Receive My Order?
Once your order is placed, we begin printing, assembling, and packaging it within 24-48 hours. Orders are typically processed within 3-5 business days and take another 3-5 business days for delivery. Most customers receive their orders within 5-7 business days from the order date. Please note that weekends and holidays are not considered business days and may affect timelines.
Questions or concerns? Contact us anytime:
- Chat: Available on our website
- Contact form: click here
- Email: support@canvasartshop.com
We respond quickly. If you message us outside normal business hours, please allow 24–48 hours for a reply.
How Does Free Shipping Work and Are There Any Shipping Costs?
Orders over $100 shipped to the 48 continental U.S. states qualify for free shipping. For orders under $100, a flat rate of $9.99 applies. Shipping to Alaska and Hawaii will be calculated during checkout. We apologize for the additional costs—thank you for understanding!
What Is Your Return Policy?
- Before your order ships: You can cancel your order anytime before it ships—just contact us.
- Within 30 days of delivery: If you’re not 100% satisfied, we’ll provide an exchange (store credit) or refund. You never need to return the artwork. Refunds exclude shipping; exchanges include full item + shipping as store credit. Returns are always free.
- Holiday returns: Items purchased between Nov 15 and Dec 25 may be returned or exchanged until Jan 31.
- After 30 days: We no longer offer returns, but our 365-Day Quality Workmanship Guarantee still applies. If there’s an issue with craftsmanship or materials, we’ll gladly provide a store credit replacement.
- Color note: Monitor displays may vary slightly from actual printed colors.
Please don’t discard your item until we've confirmed your return is complete.